Privacy Policy

Privacy Policy

Last Updated: May 5, 2024.

At FleaTickWorm.com ("FleaTickWorm", "we", "us"), we respect the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use it, safeguard it, and the choices you have regarding your data.

Scope

This Privacy Policy applies to all information collected through our website FleaTickWorm.com, related mobile applications, and any offline interactions where we expressly reference this policy (collectively, the "Services").

Information We Collect

• Information You Provide:

  • Contact information (name, address, email, phone number)

  • Billing and shipping details

  • Pet information (name, breed, age)

  • Order history

  • Account login credentials

  • Communications with customer service

• Automatically Collected Information:

  • Device information (IP address, browser type, operating system)

  • Browsing behavior (pages visited, dwell time, items viewed)

  • Location data (with explicit consent)

  • Cookies and similar tracking technologies (see our Cookie Policy for more information)

How We Use Your Information

• To Process Orders and Provide Services: We use your information to fulfill orders, process payments, communicate about your orders and provide customer support.

• To Personalize Your Experience: We use your information to present you with relevant products, offers, and content tailored to your interests and preferences.

• To Improve Our Services: We analyze how customers interact with our Services to improve functionality, website design, and product offerings.

• To Communicate With You: We may send you promotional emails, newsletters, or text messages about new products, special offers, or other relevant information, with your consent.

• For Marketing and Advertising: We may use your information to target advertising to you on our Services and on third-party websites.

• For Legal Compliance and Protection: We may use or disclose your information if we believe it is necessary to comply with laws or regulations, to respond to legal processes, or to protect the rights, safety, or property of FleaTickWorm, our customers, or others.

How We Share Your Information

• Service Providers: We share information with third-party companies that perform services on our behalf, such as payment processing, shipping, marketing, email delivery, and data analytics.

• Business Partners: In some cases, we may share information with selected business partners to offer co-branded products or services.

• Legal Purposes: We may disclose your information as described above.

• Business Transfers: In the event of a merger, acquisition, or sale, we may transfer your information to the successor entity.

Your Choices and Controls

• Email and Text Opt-Out: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of the email, or by updating your account preferences. You may opt-out of promotional text messages by replying "STOP".

• Access and Correction: You can access and update most of your personal information within your account settings. If you need further assistance, please contact us.

• Tracking Technologies: You can manage cookies and similar tracking technologies through your browser settings.

• Data Deletion: You may request that we delete your personal information. Note that we may retain some information for legal or record-keeping purposes.

Security

We employ industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting a notice on our website or via email.

Contact Us

If you have questions or concerns about our privacy practices, please contact us at info@fleatickworm.com